About
Established in 2007
We aim to be South Africa’s ICT Supplier of Choice. We stock computer hardware/accessories, ink and toner printer cartridges, gadgets and office products. We offer our customers the highest quality products, solutions and professional services including business support. Our position in the South African market has been built on an unwavering commitment to customer satisfaction.
Core Values
Hitech Communication Solutions values are strengthened by its Service Excellence principles:
Knowledge and attitude
Hitech Communication Solutions takes pride in its people, its company, its products, its services, and its customers. Hitech Communication Solutions acts professionally at all times and is proactive and passionate about what it does and how it builds the company.
Efficiency
Hitech Communication Solutions strives for efficiency, since this enables the company to do more with less, and in so doing ensure quick response times for its customers, whether these are stock turnaround times or the time taken to repair or replace a piece of hardware.
Responsibility and accountability
Hitech Communication Solutions believes in integrity, employment equity, care for the environment, and respect for all.
Mission
Our mission is to provide exceptional service and to follow through on our promises. We will strive to deliver individualised solutions to all our client’s printing needs and add value to our clients’ businesses. Our staff are focused on providing great service and forming lasting relationships with our clients. We will be judged not only by our words but by our actions.
Vision
Hitech Communication Solutions endeavours to become recognised as the benchmark of outstanding service, not just in the printing industry but across all industries. We pride ourselves on bringing results that count in everything that we set out to do and we are constantly striving for successful outcomes in all areas of our business.
Values
- Knowledge and attitude
- Efficiency
- Responsibility and accountability
